News, Events & Media Home - South Texas Veterans Health Care System (STVHCS)
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South Texas Veterans Health Care System (STVHCS)

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News, Events & Media Home

Support and assistance to members of the News Media and community organizations:

  •     Responding to Media Queries
  •     Providing Subject Matter Experts
  •     Scheduling and coordinating interviews
  •     Fact sheets and statistical information
  •     Images/video of our facilities and official Logos
  •     Information about VA-related outreach and events

Note: Communicating with the public and other stakeholders about how we provide exceptional health care to Veterans is vital to the work we do. We make every attempt to assist News Media in their newsgathering, to provide access to our facilities, and to make expert resources available. Our top priority, however, is protecting the privacy and security of the patients we serve. To comply with patient privacy, the following forms must be completed by any patient interviewed, photographed or videotaped.

VA Form 10-5345 Privacy Release Form (dependent on the information gathered)

VA Form 10-3203 VA Consent Form

Setting Up Media Interviews

Please contact the hospital Public Affairs Officer if you are interested in locating a VA official or subject matter expert for a story. Patients, in particular, must agree to be interviewed and photographed and must sign a consent form.

Visiting Our Facilities

We strictly adhere to federal guidelines regarding patient privacy as outlined by the 1996 Health Insurance Portability and Accountability Act (HIPAA). To protect our patients' privacy, we require all reporters and photographers visiting our facilities to be escorted by a Public Affairs staff member. Media access may be limited or denied to any area of a facility at the discretion of the medical center director, the patients' health care team or individual physicians.

Congressional Inquiries

All Congressional Inquiries should be sent through:                              


Nenette C. Madla
Public Affairs Officer (PAO)

Mary Rodriguez
Congressional Liaison

Lupe Hernandez
210-617-5300 Ext. 6130

Steve Goetsch
Public Affairs Specialist
210-617-5300 Ext. 15454

Justin Gonzales
Public Affairs Assistant

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